Services

Our services are for you.

From the very first stages of every model’s development, we think about how best to provide maintenance and repair services for your Case IH product, and the latest ideas from the agricultural machinery world continue to be of relevance even after your machine has been delivered to you. Our engineers are continually in contact with the market and can implement the very latest developments when your tractor, combine, harvester or baler is being serviced. We are also committed to minimising costs and the length of time your machine spends in the workshop. The means we have to do this can be found in the High Tech section.

Maintenance Contract

Maintenance contract gives a transparent pre-planned maintenance programme. Regular planned maintenance by a trained Case IH service technician will improve reliability, prolong the life of Case IH machine and increase the residual value.

Extended Warranty

Extended warranty protects from unexpected repair costs and can be tailored to specific needs. Combined with a maintenance agreement this offers a complete cost of ownership package.

Technical Support

​​Case IH technical support ensuring quick & efficient repair service in best Case IH quality. ​

Service Technician

​The Case IH service technician is your helping hand. He knows what to do! The technician is fully trained on Case IH products and the latest service knowledge.

MAXSERVICE

​The 24/7 Case IH hotline is your direct contact to Case IH, answering customers’ questions, providing feedback, taking and managing complaints, performing information management, as well as handling emergencies to keep you farming.

MAXSERVICE – the premium service for priority assistance

Your work can’t wait and, to help you meet your goals, Case IH is committed to giving you best quality after-sales service via the local dealer network service team members. For a response to your request, 24 hours a day and 7 days a week, there’s just one thing to do – ask the service team members at MAXSERVICE. You will speak to a highly trained specialist, devoted to delivering superior service quality to you.

  • Access to parts that you can’t find elsewhere
  • More assistance at the busiest times of the year
  • Full details of your nearest Case IH point of contact

phone: +385 34 421 541
e-mail: servis@agronom.hr

MAXSERVICE – the premium service from Case IH SERVICETEAM – we are always ready for you, around the clock, the whole year. Express delivery when and where you need it. You get top priority during the season because your harvest cannot wait.